PROFESSIONAL ETIQUETTE AND GROOMING
Business Etiquette
by Sushant
One rule that applies universally in business is to pay attention to details and the same applies to your etiquettes and manners. It is said that the success of any business depends on how much attention they pay to perfection and to detailing. Hence, you need to give importance to how you behave in a business setting.
One of the most important business etiquette is punctuality. Respecting time is the first sign of a good businessman or a professional. If you are not on time, it gives a signal that the project or the assignment that you are/will undertake will also go through delays. People who are late are often people who cannot be trusted. Be realistic when you set a time for a meeting and make sure that you are five to ten minutes early for the meeting so that you can sit and conduct yourself well before the meeting actually begins. Always maintain a planner to avoid any sort of confusion or delay for a meeting.
Yet another important business etiquette is to maintain privacy and not reveal much. Always be to the point and avoid any scope for gossip. Maintain your secrecy in any of a deal or a contract that you are signing. Avoid any sort of personal life discussion especially with clients. Do not talk much about your organization, especially negative, when meeting a client or an external stakeholder.
Politeness and courtesy are important aspects of maintaining business etiquettes. Be kind, calm and polite with colleagues, team members, dealers, distributors, clients, customers or anyone in the business. Respect everyone’s opinion in the organization. Encourage ideas and consider what everyone has to say about the organization’s development. Be modest and humble in your approach to win your juniors. No one likes a boss who dictates and commands authority.
What you wear and how you dress is also important. Build a good taste in clothes and dress appropriately. Always wear clothes that fit you well and choose office colors like white, black, light pink, blue, brown, beige etc. Women should avoid wearing heavy dresses. Keep your clothing simple and comfortable yet stylish. Opt for minimal jewellery. Pay attention to accessories especially shoes and bags. Maintain a good hair style and do not wear a lot of make up. Wear some heels to give a good body posture but avoid very high heels as they are not comfortable.
Pay attention to your oral and written communication. Be it your e-mails, SMS, notes or anything else, make sure that you use correct business language. Address the letters properly and do not use casual language even if your colleague is your best friend. Always mention the details but be to the point. Even when you are talking, come to the point and avoid long meaningless discussions. Use good vocabulary and have a strong command over your language so that you can communicate your ideas well. Business has a lot to do with communication and hence, pay a lot of attention to what you say and how you say it.
PROFESSIONAL ETIQUETTE AND GROOMING
In a corporate and a professional work-place, image and impression play an important role. How people perceive you and see you is a lot to do with whether they like you and want to work with you or not. Hence, professional grooming is important. How you carry yourself, how you dress, what you speak, how you conduct yourself is no doubt, important! Professionals need to understand that grooming themselves will not just build their personality but will give them confidence and the ability to create that right impression. Somehow, your personal conduct reflects your inner being and what you feel about yourself within. In the subconscious, you need to feel that you are important to an organization and that you have the will and the confidence to take your organization to another level. This, in turn, comes from how well you are accepted by your team members and this depends on your personal and professional grooming.
One of the most important things is to dress correctly at work place and for meetings. Clothes affect mannerisms. Your clothing should compliment you for who you are. You may not want to make a fashion statement but it is important that you are well-dressed. Apart from wearing well fit clothes, see to it that you choose corporate colors. Clothes should be neatly ironed. Women should avoid wearing chunky jewellery and heavy make-up. Shoes should always be well polished. It is also important to smell good. Use a good perfume and a deodorant. Maintain a neat hairstyle. Men should keep their hair short. Women should also style their hair appropriately. Avoid loud hairstyles. Keep it simple and elegant. Men should always shape your beard. Some prefer a clean shave which is done daily. Women should regularly go for waxing, manicure, pedicure to look neat. Get your eyebrows done for a defined look.
Always keep a hand sanitizer, a moisturizer, and a face wash with you apart from make-up essentials like compact and eye pencil. Always apply sanitizer and hand lotion before you go for a meeting.
Corporate accessories are not mandatory but they enhance your look considerably. Bags, watches, belts, sun glasses are accessories that help you to enhance your professional look. Belts should generally be leather and of a good quality. Women should use light jewellery such as clip-on earrings, thin necklace, rings (but not too many) etc.
As a professional you should always ensure your makeup is conservative. Tattoos are to be avoided as much as possible especially on parts of the body that are exposed. In the workplace setting, as you meet clients, bosses, team members, always wear a smile. Everyone has their own share of problems but the best thing you can do is to appear like you have no issues. No one ever wants to stick around gloomy people. Maintain a good body posture. Avoid slouching. When sitting, ensure that your back is straight. Women should sit with crossed legs. These are some of the tips that will help you a lot in your professional world.
In a corporate world, every action and every behavior is noticed. You need to be at the best of your professional behavior. Professional etiquette is something that you just cannot ignore. It adds to your overall personality and affects your profession especially when you go for client meetings, business development, sales pitch etc.
Some of the must have professional etiquettes are as follows:
Always listen to fellow members or clients in a meeting attentively. A good listener is always appreciated. Do not interrupt anyone. However, if you do so unintentionally, apologize and let the other person finish. Do not be too aggressive while conversing. Be strong in your communication but present it calmly. Your tone should always be polite. Maintain a good body language and eye contact. While talking, look at everybody so that they feel you are not are not talking to just one person.
Keep your conversations short and to the point. Do not make it speech-like. Try and avoid getting personal at anyone to avoid any sort of conflicts. Be reasonable in your arguments and politely beg to differ in case you do. Avoid harsh tone and polish your language. Maintain your sobriety and politeness. Avoid fidgeting of any sort and do not put your hands on the face while in a conversation.
Professional hand shakes should be firm. However, ensure your handshake is not so firm that it crushes or hurts the other person’s hand. Be confident while shaking hands and do not forget to smile.
Always wear neat and nicely pressed formal clothes during meetings. Choose sober colors like white, beige, blue, brown, black etc. Women should avoid wearing dresses that expose too much. Do not wear very heavy make-up. Be neat and clean. Make sure that you have well manicured nails. Do not wear jewellery that is too heavy or chunky.
You can wear heels for a good body posture. Maintain a good hair style and tie them up for a cleaner look. Wear clothes which you are comfortable in so that you can carry them well. This is very important while you are in a business meeting or client presentation. Men should also be neatly dressed. Always polish your shoes. Keep you nails and hair short. Wear a good belt and a tie.
When you are introduced to someone, stand up to meet or greet the person, shake hands or nod your head and smile. While having official dinner, offer the seat to your guests first, in some case, clients. Be punctual and thank the host for the dinner. Initiate conversations while waiting for the food. Avoid pointing the knife or fork towards the other person while eating and speaking. Learn basic table manners to dine with a potential client or an important business meet. Avoid talking when there is food in your mouth. Switch off or put your mobile phones in silent mode while in a meeting. In case it is an urgent call excuse yourself and take permission for taking the call.
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